Frequently Asked Questions
Do I have to open a special account?
Any business checking account at The Harbor Bank of Maryland can be linked to all of Global Payment merchant services solutions. Deposits are usually available in 2-3 business days.
How long will it take to begin processing?
After credit approval, your system is available for use in approximately 5 business days.
When are discount fee deducted?
Fees are deducted on a monthly basis.
What about installation and training?
Installation is easy. Your terminal will be shipped ready-to-use. Our training center will set up a telephone training session that suits your schedule.
What if I already own a terminal?
We can re-program most terminals to work on our network.
What if I have an integrated PC system?
A technical support team will work with your current software provider to integrate your POS system with our network.
What type of service and support is available?
Toll-free 24/7 merchant support and a 24-hour equipment replacement service.
Toll-free 24/7 merchant support and a 24-hour equipment replacement service.
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